Do you have a question about a Novartis medication? Don’t know whom to contact?

Medical Information
We will be happy to deal with your medical inquiries and provide you with information about any ambiguities regarding our medicinal products.

Call us at
Telephone: 0800 633 463 (free hotline)
or write to us at
Email: [email protected]

We are there for you during the week from Monday to Friday 8:00 a.m. to 12:00 p.m. / 1:00 p.m. to 5:00 p.m. (except public holidays).

Comic - link to medical information service

What happens if I contact the Novartis Medical Information Service directly with my questions?

Watch the comic and find out more!

> Find out more here
Comic - link to artz-section

What happens if I contact my doctor about a side effect of a Novartis medication?

Watch the comic and find out more!

> Find out more here
Comic - link to apotheker-section

What happens if I contact my pharmacist about a side effect of a Novartis medication?

Watch the comic and find out more!

> Find out more here

If you would like to report a side effect directly to us, please write to us at [email protected].

 

 

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